100% Network Uptime Guarantee
HostingEX.Com™ guarantees high availability for its data center LAN. HostingEX.Com™'s network is structured, sophisticated, and redundant with no single points of failure. This delivers a significant performance and redundancy improvement over public or private peering Internet connectivity strategies.

100% Facility Infrastructure Guarantee
HostingEX.Com™ also guarantees facility functionality including power, physical security, environment, and fire protection.

99.5% Web Server Guarantee
Our local and distributed load balancing and mirroring solutions protect customer Web servers from network, hardware, operating system, and Web server application service failures ensuring optimum Web server performance and availability.

99.5% Database Server Guarantee
Our Database mySQL Server Solution protects customers' database services from network, hardware, operating system, and database service failures, ensuring the highest Web database availability.

99.5% DNS Server Guarantee
Our caching, resolver and local dns servers are highly maintained to ensure complete availability even during peak traffic times. DNS Hosting by HostingEX.Com™Provides complete redundancy and mirroring to ensure latest dns updates propagate promptly throughout our networks.

Customer Service & Support Guarantee
Our customer service guarantee provides customers with a 24 / 7 live customer service availability with all our hosting packages. Customers can reach HostingEX.Com™ staff 24 hours a day , 7 days a week.

30 Day Money Back Guarantee
If for any reason you are unsatisfied within the first 30 days for service, we will refund 100% of your hosting fees.


A guarantee of 99.5% availability means that there will be no more than 90 consecutive minutes of unscheduled outage per month.